Returns & Exchanges
At Mane Liquor, we pride ourselves on the quality of our craft selection. If you receive a product that is damaged, faulty, or incorrect, we offer a straightforward return process to ensure your cellar remains fully stocked.
Contact Our Team
Email our support team within 14 days of delivery with your order number and a brief explanation of the issue.
Provide Proof
Attach clear photos of the damaged bottle, faulty seal, or incorrect label to help us expedite your claim with our suppliers.
Secure Packaging
If a return is required, ensure the items are packed securely in their original shipping box to prevent further damage during transit.
Refund or Replacement
Once your return is received and inspected, we will issue a full refund to your original payment method or ship out a replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing